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MILAB - Melchioni Lab - Tailored IPC Solutions

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MILAB is Melchioni's facility designed for the integration, assembly, and testing of PC solutions in industrial environments.

Our strengths:

  • Assembly lines managed directly by the IPC Business Unit (BU) team to ensure innovative solutions tailored to customer applications, technically reliable, and with long-term production life.
  • Pre-sales support to identify and propose solutions aligned with project specifications and customer needs.
  • The IPC BU's technical support is constantly updated by our supplier partners through technical training and certification. This allows us to efficiently address the evaluation, qualification, and production phases for the IPC solutions we provide.
  • Careful analysis and selection of hardware and software components to ensure maximum reliability and longevity of the solution.
  • Customization of the solution in various areas: mechanics, electrical characteristics, input & output interfaces, BIOS, cabling.
  • Support upon request also in the areas of thermal analysis, extended operating temperature systems, and certifications.
  • Supply, integration, and support of Microsoft® Windows™ and Linux packages. Supply and integration of customer software applications.
  • End-of-line burn-in tests based on what was agreed upon with the customer. After-sales technical support from the IPC BU FAE team.

Melchioni Lab's value-added services

Solutions

  • Complete range of customized industrial PCs based on x86 and ARM architectures
  • Solutions also available for extended temperatures/tropicalized
  • Different chassis mechanics (rack, box, DIN-rail, desktop) and customized to customer specifications
  • BIOS customization
  • Internal and external cabling dedicated to IPC solutions
  • Integration of PC peripherals and accessories (cards, modules, external interfaces) to customer specifications
  • Labeling and packaging also tailored to the customer's various logistics needs
  • We have the operating system expertise to guarantee maximum technical support and system configuration (Linux, Win10 IoT Embedded and Professional, Windows Server and previous versions such as WES/C7, etc.)
  • IPC Retrofitting obsolete products that are no longer available with equivalent solutions, also offering extended delivery times depending on the type of requirement. Reliability and flexibility in the supply of prototypes and volume production. Supply management with scheduled delivery plans in accordance with the agreed-upon schedule to ensure full support for the customer's production.

Post-Sales Support

  • Full technical and commercial support from the Sales and Technical team
  • RMA management according to the warranty terms. Additional dedicated support, including out-of-warranty support, with related solution proposals.
  • Management of obsolescence (EOL) issues with ongoing user updates and subsequent support for migration to new, equivalent solutions.
  • Management of dedicated delivery plans, which, in the event of EOL system replacement, allow for the qualification time to be covered for the new solutions, ensuring migration.

Complementary skills

  • Support for interfacing with displays, TFTs, and touch screens.
  • Integration and configuration with power supplies/UPS.

Cybersecurity support.

  • Supply and configuration of cybersecurity solutions with Endpoint Security and Data Encryption solutions. Installed in provided and non-provided IPC systems
  • Integration of cybersecurity in the network environment (Networking Security) with hardware and/or software firewall systems
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