MILAB - Melchioni Lab
Tailored IPC Solutions
MILAB is Melchioni's facility for the integration, assembly and testing of PC solutions in the industrial environment.
Our strengths:
- Assembly lines managed directly by the IPC Business Unit (BU) team to guarantee innovative proposals, tailored to customer applications, technically reliable and with production longevity over time
- Pre-sales support for the identification and proposal of the solution in line with project specifications and customer requirements
- The technical support of the IPC Business Unit is constantly updated by our supplier-partners by participating in technical training and certification. This allows us to efficiently tackle the evaluation, qualification and production phases for the delivered IPC solutions
- Careful analysis and selection of hardware and software components to ensure maximum reliability and longevity of the solution
- Customisation of the solution in various areas... mechanics, electrical characteristics, input & output interfaces, BIOS, cabling
- Support on request also in the areas of thermal analysis, extended operating temperature systems and certifications
- Supply, integration and support of Microsoft® Windows™ and Linux packages Supply and integration of customer software applications
- End-of-line burn-in testing as agreed with the customer After-sales technical support from the FAE team of the IPC BU
Related to the area:
- 180sqm separate area in the company to ensure access for dedicated personnel in safety
- Dedicated entrance from parking area
The area is divided into zones:
- Assembly
- Burn-in testing
- Customer zone: for setting up their equipment with the proposed IPC machines
- Inbound and outbound material and IPC
Melchioni Lab's value-added services
Solutions
- Full range of customised industrial PCs on x86 and ARM architectures
- Extended temperature / tropicalised solutions
- Different chassis mechanics (Rack, Box, DIN-rail, Desktop) and customised to customer specification
- BIOS customisation
- Dedicated internal and external wiring for IPC solutions
- Customer-specific integration of peripherals and accessories to the PC (boards, modules, external interfaces)
- Customer-specific labelling and packaging
- We have the operating system knowledge to guarantee maximum technical support and system configuration (Linux, Win10 IOT Embedded and Professional, Windows Server and previous versions such as WES/C7, ..)
- Retrofitting of obsolete IPCs that are no longer available with equivalent solutions, also offering high solution delivery times depending on the type of requirement
- Reliability and flexibility in the supply of prototypes and volume production
- Supply management with scheduled delivery plans in accordance with what has been agreed to guarantee full support for the customer's production
After-Sales Support
- Full technical and commercial support from the Sales and Technical team
- RMA management according to warranty terms. Dedicated out-of-warranty support with solution proposals
- Obsolescence (EOL) management with constant updates to users and consequent support for migration to new equivalent solutions
- Management of dedicated delivery plans, which in the event of replacement of EOL systems, allow qualification times to be covered towards new solutions, guaranteeing migration
Complementary skills
- Support for interfacing with displays, TFT and touch screens
- Integration and configuration with power supply / UPS
Cybersecurity support
- Provision and configuration of cybersecurity solutions with End-point Security and Data Encryption solutions. Installed in supplied and non-supplied IPC systems
- Integration of cybersecurity in the area of networks (Networking Security) with hardware and/or software Firewall systems